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Education & Higher Education Leadership

Student Success and Academic Support Services

A five-week self-paced course on building student-success and academic-support services that improve retention, wellbeing, and outcomes.

Duration
5 weeks
Level
Beginner
Format
Self-Paced
Language
English
Certificate
Verified Digital
Student Success and Academic Support Services
Preview this programme
Free
No payment required
Open enrolment
In this programme
✓5 self-paced modules (≈ 12 hours)
✓Service-design templates
✓Self-check quizzes
✓Free completion certificate
♛
ARPS Institute Certificate
Upon completion you will receive a digitally signed, QR-verified certificate – shareable on LinkedIn and recognised globally.
Overview

What You Will Learn

This free, self-paced course introduces the principles and practices of student success — from onboarding and advising to academic support, wellbeing, and early-alert systems. It is ideal for staff who support students and want practical, evidence-based ways to improve retention and outcomes, especially for first-generation and at-risk learners.

✓Map the student journey and risk points
✓Design effective onboarding and advising
✓Build academic-support and tutoring services
✓Use early-alert and analytics ethically
✓Support wellbeing and belonging
✓Draft a student-success initiative plan
Who this programme is for
Student-services and advising staff
Academic-support and tutoring teams
Wellbeing and counselling staff
Programme administrators
New student-success practitioners
Faculty who support student progress
Included

This Programme Includes

◆5 self-paced modules (≈ 12 hours)
◆Service-design templates
◆Self-check quizzes
◆Free completion certificate
◆Lifetime access
Curriculum

Programme Outline

5 modules · 15 lessons · 5 weeks

The programme is structured across 5 modules, each covering one stage of learning with live sessions, self-paced content, and a practical assignment.

What success means and why students leave.

RetentionStudent journeyEquity gaps

Strong starts and ongoing guidance.

OnboardingAdvising modelsGoal-setting

Tutoring, skills, and supplemental instruction.

TutoringStudy skillsPeer support

Spotting and supporting at-risk students.

Early alertAnalyticsEthics

Supporting the whole student.

WellbeingBelongingInitiative plan
Programme facilitator

Meet Your Instructor

GA
Grace Adeyemi
Lead, Student Success · ARPS Institute
65 programmes on ARPS Institute · Education & Higher Education Leadership
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FAQs

Frequently Asked Questions

Yes. The course is fully funded under our open-knowledge initiative.

A free completion certificate is issued after the final module quiz.

No. The course is designed for those new to student-success work as well as those formalising existing practice.

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