HomeSupport Centre

Support Centre

How Can We Help You?

Search our knowledge base or browse by topic below.

All systems operational. No incidents reported. Last checked 5 minutes ago. View status →

Browse by Topic

Support Categories

Find answers quickly by selecting the topic that matches your question.

Getting Started
Account setup, platform navigation, onboarding guides.
14 articles
Programmes & Enrolment
How to enrol, payment plans, cohort schedules, cancellations.
22 articles
Certificates
Download, verify, and share your certificate.
8 articles
ResolveRite Support
Setup guides, workflows, user management, troubleshooting.
31 articles
MentorTrack Support
Programme setup, matching, session logging, reporting.
28 articles
Billing & Payments
Invoices, receipts, refund policies, instalment plans.
16 articles
Getting Started

Visit the ARPS Institute website and click 'Sign Up'. Enter your email address, create a password, and complete your profile. You'll receive a verification email — click the link to activate your account.

Programmes & Enrolment

Certificates & Credentials

Billing & Payments

RO
KM
SA
We're Online
3 agents available
Submit a Ticket
Popular Articles
How to download your certificate›Resetting your password›Requesting a cohort transfer›Sharing certificate on LinkedIn›Setting up ResolveRite›Group enrolment & invoicing›
Contact Support
support@iarps.com

Mon–Fri · 8:00 AM – 6:00 PM UTC
Response within 24–48 hours

Platform Health

System Status

Learning Platform
Operational
ResolveRite
Operational
MentorTrack
Operational
Certificate API
Operational
Payment Processing
Operational
Email Notifications
Operational
Live Session Streaming
Operational
Authentication
Operational